Terms of Service

Terms of Service

Welcome to Petglg (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and the purchase of physical goods from us. By using our website or making a purchase, you agree to these Terms.

  1. Eligibility

Our website is open to customers in the European Union and the Americas. By using our website, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

  1. Products and Orders

We sell physical goods through our website. We reserve the right to change our products, prices, and promotions at any time. By placing an order with us, you agree to pay the specified price for the product and any applicable taxes and shipping fees. We reserve the right to refuse or cancel any order at any time.

  1. Payment

We accept payment by credit card, debit card, or PayPal. You agree to provide accurate and complete payment information and authorize us to charge your payment method for the total amount of your order.

  1. Shipping and Delivery

We ship our products from our UK-based warehouse to customers in the European Union and the Americas. We aim to ship orders within 2-3 business days after receipt of payment. Delivery times may vary depending on your location and shipping method. We are not responsible for any customs or import duties that may be imposed on your order.

  1. Returns and Refunds

We offer a 30-day return policy for most of our products. If you are not satisfied with your purchase, you may return the product for a full refund or exchange. The product must be in its original condition and packaging. We are not responsible for the cost of return shipping.

  1. Intellectual Property

Our website and its contents are protected by copyright, trademark, and other laws. You may not use our website or its contents for any commercial purpose without our prior written consent.

  1. Limitation of Liability

Our liability to you for any damages arising out of your use of our website or the purchase of our products is limited to the total amount of your order. We are not liable for any indirect, consequential, or incidental damages, including lost profits or business interruption.

  1. Governing Law

These Terms are governed by the laws of the UK without regard to its conflict of law provisions.

  1. Changes to these Terms

We reserve the right to change these Terms at any time by posting the revised Terms on our website. Your continued use of our website or the purchase of our products after such changes constitutes your acceptance of the revised Terms.

  1. Contact Us

If you have any questions or concerns about these Terms, please contact us at cfc5899@gmail.com.

Thank you for choosing Petglg.

 

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Privacy Policy

  1. Introduction

This Privacy Policy outlines how Petglg("we," "us," or "our") collects, uses, and shares your personal information when you use our website or purchase our products. We are committed to protecting your privacy and ensuring that any information you provide to us is kept secure.

  1. Collection of Information

We may collect personal information such as your name, email address, postal address, and payment information when you place an order on our website. We may also collect non-personal information such as your IP address, browser type, and operating system.

  1. Use of Information

We use the information we collect to process your orders and communicate with you about your purchases. We may also use your information to improve our website and customer service. We may send you promotional emails or newsletters, but you can opt-out at any time.

  1. Sharing of Information

We may share your information with third-party service providers such as shipping companies, payment processors, and marketing agencies. We will only share the information necessary for these providers to perform their services for us. We may also share your information with government or law enforcement agencies if required by law.

  1. Cookies

We use cookies on our website to improve your browsing experience and analyze site traffic. Cookies are small data files that are stored on your device when you visit our website. You can choose to disable cookies in your browser settings, but this may affect your ability to use our website.

  1. Data Security

We take the security of your personal information seriously and take reasonable measures to protect it. We use SSL encryption to protect your data during transmission and store your information on secure servers.

  1. Your Rights

You have the right to request access to the personal information we hold about you, as well as the right to request that we delete or correct any inaccuracies. You can also opt-out of receiving promotional emails at any time.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at cfc5899@gmail.com.

  1. Jurisdiction

This Privacy Policy is governed by the laws of the United Kingdom. If you are accessing our website or purchasing our products from outside the UK, please be aware that your personal information may be transferred to and stored in the UK. By using our website or purchasing our products, you consent to this transfer and storage of your personal information.

 

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